Attribute of the manufacturer, guarantee of adjustment to the client’s needs
Being one of the main manufacturers of cutting tools in Europe, with a wide professional experience and a great specialization in the sector, allows us to face the most specific market demands. Our position as manufacturers lets us attend global demands including special tools and gives us the possibility to offer exclusive products and services. The diversity and width of the range reflects our manufacturing capacity. The activity of our R&D+I area is based in the exploration of new product applications and designs, its production and promotion, backed up by proofs and tests done in our centre. The current technical assistance offered by our technicians as well as the support of the after-sales service, are the essential requirements we work with.
Management quality, product guarantee
Following our commitment, we have always tried to go firmly forward in our way to the Total Quality.The guidelines and the certificated procedures according to the rule UNE-ISO 9001:2000 as well as the following of the EFQM model have allowed us to evaluate each system to develop the improvements, assuring a high quality final product and service. The use of the 5S methodology has contributed to increase the efficacy and efficiency in the organization, being awarded by “EUSKALIT” Foundation for Quality. Currently, we are in advance to the ISO 14000 insisting on the importance of environmental impact and in the evaluation of the risks.
Customizing, our customer satisfaction guarantee
We were born to offer a customized treatment for each customer, offering exclusivity in negotiation, management, attention, product and service. Each of our client requires special commitment in each process, and its achievement is the guarantee of our success. Our activity focuses on: - Meeting the customer needs - Designing and testing the tool that will meet the requirements - Manufacturing under strict technical specifications - Accomplishing customer procedures in packaging, logistics, marketing,... - Confidentiality: total respect
Intercompany Cooperation, our wide business culture
Neco belongs to International Tivoly Group, one of the main manufacturers in cutting tools, one of the leader firms all over the world. The group with headquarters in EUROPE, USA and ASIA, offers us an international view to reach new markets and a worldwide knowledge about the sector. The Intercompany Cooperation provides us a wide development in our business culture enriching it with a: * better view and knowledge in different markets and their tendencies. * better knowledge in cutting tools and its sector in the world * bigger manufacturing capacity and wide range * better capacity to adapt to different requirements.
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